Australia Wide Shipping On Furniture Upcycle Supplies

Privacy policy

1. Introduction

Treasures Untold is committed to protecting the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, and protect your Personal Information.

2. Information We Collect

We collect information primarily to process your orders, provide our services, and communicate with you. This includes:

  • Identity Data: Name, date of birth (optional).

  • Contact Data: Billing address, shipping address, email address, and telephone numbers.

  • Financial Data: Payment card details (securely processed via a third-party gateway, not stored by us).

  • Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us (e.g., order history, commission details).

  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, operating system, and platform.

3. How We Use Your Personal Information

We use your data for the following key purposes:

  • To Process Orders: To deliver the small items you purchase and process payments.

  • To Manage Commissions: To communicate with you regarding your bespoke furniture project.

  • To Manage Workshops: To book your spot and send reminders/details about the event.

  • To Improve Our Website: To analyse website traffic and customer behaviour to enhance our service offerings.

  • Marketing (Optional): To send promotional emails about new products, special offers, or other updates, only if you have explicitly opted-in to receive them.

4. Disclosure of Your Personal Information

We will not sell, rent, or trade your personal information. We may share your data with:

  • Service Providers: Third-party partners who perform functions on our behalf, such as:

    • Payment Processors: To securely handle payment transactions.

    • Shipping Companies: To fulfil the delivery of your small items.

    • Website/IT Providers: For maintenance and hosting of our website.

  • Legal Compliance: Where required by law, court order, or governmental regulation.

5. Data Security

  • We implement a variety of security measures to maintain the safety of your personal information. All payment transactions are encrypted via SSL technology.

  • While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Ask us to correct any incomplete or inaccurate data we hold about you.

  • Withdraw Consent/Opt-out: Withdraw your consent to receive marketing communications at any time by clicking the 'unsubscribe' link in any email or by contacting us directly.

7. Cookies

  • Our website uses cookies to enhance your browsing experience (e.g., remembering items in your cart) and to analyse website usage.

  • You can set your browser to refuse all or some cookies or to alert you when websites set or access cookies. Note that if you disable or refuse cookies, some parts of the website may become inaccessible or not function properly.